We can help.

We offer services tailored to specific customer requirements. We offer our you a powerful resource and a recipe for success. Listed below are services we offer our clients.

Operations Assessment
All our customer engagements begin with an Operations Assessment. It's our way of making sure we are a good match for you and you for us. Whether you have the beginnings of an overall plan, have installed test environments, or are already on your way to a new infrastructure we can help you with an Operations Assessment. This is a straightforward white board session. Our technical experts spend time with you to understand your objectives and goals. We listen and provide feedback based on our experience and your direction.

There is no cost for an Operations Assessment. You can get an objective view of your plans -- without heavy consultant fees.

IT Audit
It's no surprise that companies of all sizes eventually get to the point where they need to take a good look at their infrastructure. Often one of op Operations Assessments will drive an IT audit. During an audit we gather the facts. Hardware. Software. Network.

When the data is collected it gives you a clear 'ground zero" from which you can make rational decisions. It give you an objective overview removed from any potential internal biases. Frequently it highlights areas where you can make immediate improvements.

IBM Tivoli Endpoint Manager (TEM) Services

Platform Implementation Service
-Hardware and software requirements for TEM
-Planning and installation of TEM including server, console and relays
-Agent testing
-Planning and implementing agents
-Project management

Optimization Service
-Review hardware, configuration, and settings of TEM server and database
-Review of overall implementation, usage, configurations, and settings against TEM best practices
-Review TEM relay implementation details, configurations, and bandwidth throttling
-Run performance tests for TEM server insertion rates, TEM console refresh rates, and TEM Agent responsiveness, other performance tests as necessary
-Project management